The Sales Manager is responsible for driving commercial growth and project conversion in the luxury residential and commercial sectors across the Americas. This role focuses on proactive pipeline development, high-value relationship building, and delivering exceptional client solutions. The ideal candidate combines strong sales acumen, operational discipline, and a polished client-service approach to consistently achieve ambitious sales targets.
The Ideal Candidate
• Proven sales and business development skills, with a track record of building and managing high-value pipelines and converting luxury residential or commercial projects
• Exceptional relationship builder with a strong network or ability to efficiently connect with architects, interior designers, developers, and contractors across key U.S. markets
• Highly organised with accurate CRM management, clear forecasting, and consistent reporting to meet performance metrics
• Resilient, hands-on executor who thrives in high-volume outreach, complex sales cycles, and face-to-face client engagement
• Polished brand ambassador, delivering compelling presentations and maintaining a refined, premium client experience at every touchpoint
• Collaborative and growth-oriented, working seamlessly with leadership and cross-functional teams, sharing insights to refine strategy, with potential for future leadership roles
• Experience or knowledge in electrical specification preferred but not required
Bilingual or multilingual skills [French and/or Spanish] advantageous
Salary & Benefits
• Competitive base salary with on-target performance earnings.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with employer match.
• Generous paid time off and company holidays.
• Travel and client engagement expense coverage.
• Training and career development opportunities within a growing global brand
Sales Strategy & Execution
• Proactively grow the project pipeline by leading market rollout, focusing on face-to-face sales and relationship building.
• Target and convert high-value projects >$50k aligned with quarterly and annual sales goals.
• Build and nurture strong relationships with architects, developers, interior designers, contractors, and agents.
• Engage with projects at every stage to track inclusion, identify risks, and provide commercial and product solutions.
Pipeline Management & Market Development
• Maintain an active and qualified pipeline at 3x quarterly sales target.
• Identify and develop at least 5 new key accounts per week with high-value project potential.
• Generate new qualified project leads weekly to build pipeline.
• Attend industry events to expand network and gain early access to future opportunities.
• Report lost project opportunities with clear rationale to support sales strategy refinement.
• Ensure disciplined CRM usage updated with accurate pipeline data and sales activity including calls, meetings and touchpoints
Client Solutions & Product Expertise
• Deliver expert guidance on solutions, specifications, and product applications.
• Collaborate with internal stakeholders to tailor proposals and product options to each project’s technical and design requirements.
• Provide ongoing client support right through to project delivery
• Act as a brand ambassador, delivering best-in-class service, presentation, and engagement.
Reporting & Commercial Insight
• Report monthly on pipeline sales including new project highlights, win/loss analysis, and industry insights.
• Track and communicate client and segment performance trends to inform strategy.
• Maintain full visibility of the sales pipeline, by adjusting forecasts and win/loss analysis regularly via our CRM and reporting tools and or dashboards.
• Participate in monthly and quarterly business reviews, sharing strategic wins, project highlights etc.
ZETR is an Australian design-led business focused on re-inventing electrical for the future. Launched in 2017, ZETR has become a renowned name in the architectural and design community around the world, receiving numerous awards and being specified by Australia’s design leaders. We are a team of passionate individuals, who love working in a fast-paced environment.
WHAT MAKES US UNIQUE
› A vibrant team that fosters achievement, curiosity, creativity, and determination.
› Award-winning electrical products with a minimalist, flush aesthetic, all of which have won Good Design Awards.
› Considered sample and marketing collateral offering, defying traditional constraints of a product business.
› A customer centric approach offering exceptional service throughout all stages of sales from specification
to installation.
› Awwwards-winning digital platform, setting the standard in marketing and digital brand experience.
